Legal notice

Article 1 – Definitions

In these terms and conditions, the following definitions apply:

• Cooling-off Period: The period within which the consumer can exercise their right of withdrawal;

• Consumer: A natural person not acting in the exercise of a profession or business who enters into a distance contract with the entrepreneur;

• Ongoing Contract: A distance contract concerning a series of products or services, with obligations spread over time;

• Right of Withdrawal: The consumer’s option to withdraw from the distance contract within the cooling-off period;

• Entrepreneur: The natural or legal person offering products or services remotely to consumers;

• Distance Contract: A contract concluded between the entrepreneur and the consumer using remote communication techniques;

• CESOP: The Central Electronic System of Payment Information introduced by the EU to monitor payment service providers.

Article 2 – Identity of the Entrepreneur

• Business Name: Noryy Fashion

• Customer Service Email: info@noryy.com

Article 3 – Applicability

These terms apply to every offer and all distance contracts and orders between entrepreneur and consumer.

Before concluding a distance contract, the consumer will be provided with these terms. If not reasonably possible, the entrepreneur will inform the consumer where they can review the terms and receive them free of charge upon request.

If the agreement is made electronically, the terms will be made available in such a way that the consumer can store them on a durable medium. If this isn’t possible, it will be clearly stated where the terms can be reviewed electronically.

If specific product or service conditions apply in addition to these general terms, the consumer may always rely on the most favorable clause in the event of conflict.

If any clause in these terms is invalid or nullified, the remaining clauses remain valid. The invalid clause will be replaced by a provision that aligns with the original intent as closely as possible.

Situations not covered by these terms or ambiguities will be judged “in the spirit” of these terms.

Article 4 – The Offer

• Offers are non-binding. The entrepreneur reserves the right to modify offers.

Article 5 – The Agreement

The agreement is established once the consumer accepts the offer and complies with the specified terms. The entrepreneur will confirm acceptance immediately via email.

Article 6 – Right of Withdrawal

• Consumers have the right to withdraw from the contract within 14 days of receiving the product without providing a reason.

• Return shipping costs are borne by the consumer when exercising the right of withdrawal.

• Note: If the item is delivered defective, we will refund your money or send you a new item.

Article 7 – Costs in Case of Withdrawal

The entrepreneur will reimburse payments within 14 days of the withdrawal, provided the product is returned in its original condition.

Article 8 – Customs and VAT Regulation

1. The customer is solely responsible for fulfilling all legal obligations regarding the importation of goods into the country of delivery, including but not limited to the payment of import duties, taxes, and customs clearance costs.

2. The entrepreneur does not act as the importer of record for any products shipped to the customer.

3. The customer is responsible for ensuring compliance with local laws and regulations concerning the importation and use of the purchased goods.

4. All additional costs incurred during customs clearance, including administrative fees imposed by the postal or courier service, are borne exclusively by the customer.

5. The entrepreneur provides the necessary documentation for the shipment but does not guarantee that the goods will meet local import regulations. Customers are advised to verify import requirements prior to placing an order.

Article 9 – CESOP Compliance

From 2024, payment service providers will register transaction data in the CESOP system (Central Electronic System of Payment Information) as per EU regulations. The entrepreneur complies with these regulations, which may impact the monitoring and reporting of payments.

Article 10 – Conformity and Warranty

• The entrepreneur ensures that the products meet the agreement and legal requirements.

• Complaints about defects must be reported in writing within 14 days.

• Products must be returned in their original packaging and condition.

Article 11 – Delivery

• In case of delays, the entrepreneur will inform the consumer within 14 days of the order date.

• Orders are shipped under terms that make the customer the recipient and responsible party for any import-related processes.

• The entrepreneur ensures that products are dispatched in compliance with international shipping regulations but bears no responsibility for delays or issues arising during customs clearance.

• Any failure by the customer to comply with import obligations does not constitute grounds for cancellation or refund of the order.

Article 12 – Complaint Resolution

• Complaints must be submitted in writing within 7 days of discovering the issue.

• The entrepreneur will respond to complaints within 14 days. If a longer resolution time is required, the entrepreneur will provide an estimated timeline.

We operate as an independent reseller. We are not affiliated with, endorsed by, or officially connected to any of the brands that may be referenced in style or aesthetic. All trademarks, brand names, and logos are the property of their respective owners. Any reference to a product’s design or inspiration is purely descriptive and intended to indicate general style — not origin or authenticity. Our items are unbranded and legally sourced.

Article 13 – Disputes

These terms and conditions are governed by Dutch law. Disputes will preferably be resolve